Freedom of Information Center of Armenia.

"The main purpose of this research is to explore and analyze the current situation with application of Information and Communication Technologies (ICT) in governance and its impact in promotion of democracy in Armenia.
The paper starts with discussing different definitions of e-governance and good governance. Then it presents two examples of the contribution of Information and Communication Technologies to local governance in Latin America and India. The paper finally presents a set of recommendation to government on further development of ICT tools in governance to strengthen impact on the process of democratization."

 A study of information and communication technologies and good governance in Armenia